UX Resume • Previous design experience


Bentley University
Masters of Science
Human Factors
2012 – 2013
IIT Institute of Design
Masters of Design
Foundations Program
2010 – 2012

Sr. User Experience Designer
3/2015 – Present

I work on the Service Design team in the Global Customer Service and Operations division of Autodesk as a UX Designer. I design internal tools that improve our speed and efficiency in handling Customer and Partner cases. I work on projects for our Customer Services, Partner Services and Sales divisions. Most of the tools I design are cross-platform, with their interfaces implemented in either Salesforce or Siebel. I operate as the sole designer on most project teams and depending on project requirements, will conduct research, user testing, and create wireframes for each project.

User Experience Designer
2/2014 – 3/2015

Extractable is a digital design agency that combines UX, visual design, and technology with data-driven analytics to create effective digital platforms across all media and devices. Our process relies on user research, iteration, and testing, to produce digital experiences that show real improvements with concrete numbers. As a UX designer, I am involved in research, user and stakeholder interviews, wireframing, and an iterative design process that culminates in testing and analytic analysis.

Visual Design Intern
6/2013 – 8/2013

I spent the summer creating an introductory user experience for Autodesk’s InfraWorks software. As project lead, I conducted user research, as well as created wireframes, storyboards, and prototypes in order to arrive at a final concept. Through research we have identified the key product information that needs to be delivered to new users. This information will be presented via an interactive web experience built in HTML5 and CSS3.

Graphic Design Intern
NowSourcing Inc.
6/2012 – 9/2012

Data visualization is an extremely effective method of communicating complex information. At NowSourcing I was part of a team dedicated to researching and creating inforgraphics designed to drive web traffic and bring new users to specific sites. I generated concepts for organizing and presenting information, created the graphics and illustrations, and designed layouts using both Adobe Photoshop and Illustrator. I also conducted some of the research and wrote copy.